Client Clinical Monitoring
Trac9 monitors client progress through nine factors scientifically shown to be most predictive of sustained recovery, and includes a combination of pathology and resilience factors. Leveraging 6 million completed assessments, Trac9 has identified paths of normality for successful treatment, and provides alerts and clinical suggestions for abnormal progress. Trac9 also monitors co-occurring conditions specific to each client, such as PTSD, OCD, Suicidality, Eating Disorder and many others.

Clinical Supervision
Client outcome data is aggregated by clinician to quantify clinician outcomes. This information can be used to assign each client to the clinician who is the best fit for the client’s significant issues. For example, if a client has abnormally high depression, they can be assigned to the clinician who has the greatest improvement in depression symptoms. This data can also be used to identify clinician development opportunities. In addition, Trac9 monitors adherence to assessment administration and review best practices that lead to enhanced outcomes.

Facility-Level Supervision
Outcome data is further aggregated to the facility level to identify facility strengths and weaknesses with comparisons to Trac9’s national average data. This data can be used to make facility optimization recommendations such as clinical programming changes and training to address gaps.

AMA Predictive Analytics
Trac9’s AMA prediction algorithm is up to 80% accurate at predicting, during the first week of treatment, if a client is at high risk of leaving AMA. Staff is alerted so they can work with the client to proactively head off leaving AMA. Trac9’s AMA prediction algorithm is generated specifically for each facility and is continuously updated to reflect changes in facility programs and personnel.

Outcomes Data
Clients are surveyed for 12 months post discharge about their recovery, social determinants of health, after care, and other data. The surveys are anonymous and reinforced to yield improved data and clients who would like to return to treatment if they have relapsed.

Clinical Interpretation Training
Clinical Interpretation training is conducted quarterly by one of our psychologists for therapists to learn how to interpret individual factor assessment levels and trends, as well as relationships between factors, to identify issues to address in treatment. This training is an invaluable tool to enhance the clinical team’s capabilities and refine clinical strategies.

CBT Training
Trac9’s CBT Fundamentals course is an eight-week course to deepen knowledge of Cognitive Behavioral Therapy (CBT) as it applies to SUD and related conditions. The course covers both the theoretical foundations and the practical applications of CBT for treating addiction and common co-occurring disorders such as generalized anxiety disorder, major depressive disorder, panic disorder, PTSD and chronic pain. This course emphasizes a process-based approach that fosters lasting cognitive and behavioral change, empowering clients to reshape their thinking patterns, enhance their resilience, and embrace a life of acceptance and recovery.

AMA Blocking Training
Trac9’s AMA Blocking training is a three-week course with ongoing consultation to implement a combination of policies, procedures and techniques proven to block AMAs. All staff at the facility will learn communication techniques to build rapport and trust, exercises for the client to connect with their “why?” for treatment, as well as techniques, policies, and procedures to follow during an AMA incident.

Program Optimization
We meet with your clinical director once per quarter to review program results and provide practical suggestions that have been shown to quickly increase results.

Certified Metrics
Trac9 provides certified metrics you can use for marketing and payer negotiations, such as treatment outcomes, specific symptom reductions, successful treatment completion rates, client satisfaction scores, and others.

Reimbursement Suport
Trac9 provides a guide for billing the relevant CPT codes for assessment administration and evaluation. Trac9 also assists customers to successfully negotiate increased daily rates by providing defensible data regarding treatment outcomes, AMA rates, relapse rates, and comparisons to national averages.