Our Leadership

Encompassing decades of academic, clinical, and policy excellence, our leadership team shares a passionate commitment to improving the lives of those in need of addiction and mental health treatment, as well as the providers that serve them.

Kitty Harris, Ph.D.


Dr. Kitty Harris serves as President of NLW Partners, which is dedicated to consulting, education, science and research for addiction recovery. She is a noted author and public speaker, and presents at national conferences, workshops and seminars on topics including adolescence; collegiate addiction and recovery; and communication, civility and leadership. She served for twelve years as the Director of the Center for the Study of Addiction and Recovery (CSAR) at Texas Tech University. Under her leadership, the CSAR gained national attention, appearing in the Wall Street Journal, on the NBC Today Show, CNN, and featured in The Chronicle of Higher Education, Inside Higher Ed, and The New York Times. Dr. Harris is the author of Women and Recovery-Finding Hope, published by John Wiley & Sons, Inc. and co-editor of Substance Abuse Recovery in College, published by Springer.

Sarah Wilson

Technology Operations Officer

Sarah is the Technology Operations Officer at Trac9 Informatics and is actively involved in product development. Sarah also assists with algorithm modeling and oversees notification of facilities for high-risk clients.

Hunter H. Williams

Executive Account Manager

Hunter is the Executive Account Manager at Trac9 Informatics and is responsible for growing our company. He has served in the treatment industry for many years in different capacities and has a heart to make a difference in the field. “I fully believe in Trac9 and am excited to expand our footprint as well as to educate programs on Trac9 and how much of a difference it truly makes if implemented successfully!” Hunter believes Trac9 will become an industry leader and a standard of excellence for treatment facilities to pursue. “When you really start to breakdown all of Trac9’s functions and capabilities, including it’s capacity to create an ROI for it’s customers, it really is a must have and not a nice to have.”

Jared P. Dempsey, Ph.D.

Executive Director

Jared P. Dempsey, Ph.D. serves as Chief Scientist at NLW Partners. Dr. Dempsey is actively involved in neurological and physiological research in addiction. Recent publications include preliminary evidence for a biological marker of addiction recovery, non-conscious emotional response to drug stimuli, and the influence of social anxiety on addiction treatment. Dr. Dempsey has also served as an expert reviewer for the Journal of Motivation and Emotion, Psychopharmacology, Journal of Psychopathology and Behavioral Assessment, American Journal on Addictions, Addiction, Psychiatry Research, European Psychiatry, Nicotine and Tobacco Research, and the Journal of Studies on Alcohol and Drugs. Dr. Dempsey was also actively involved in the development of a comprehensive symptom tracking and outcome data collection tool for addiction treatment, TRAC9.

Kadyn Short


Kadyn is the IT Supervisor at Trac9 Informatics and is actively involved in reporting, communicating with clients, and answering support tickets. He is extremely skilled at technical support and real-time system investigations to help provide necessary solutions. Kadyn is also experienced in technical communication, and customer relations, while he effectively teaches new users how to utilize the multifaceted system. Kadyn supports customers across the nation utilizing various mediums such as email, video conferencing and phone calls. Kadyn excels in product investigation to identify coding errors and works with the technology vendor to address these issues. He is versed in Rscript and evaluates performance of Trac9’s proprietary algorithm. Kadyn’s broad skill set and work ethic allow him to work in many capacities of the technical arm at Trac9 Informatics.

Brittany Jones

Technology Operations Specialist

Brittany Jones is a highly skilled Technology Operations Specialist at Trac9 Informatics, where her expertise lies at the intersection of technology, customer service, and financial management. With a keen eye for detail, she excels in generating comprehensive reports that guide strategic decisions and streamline operations. Brittany’s dedication to customer satisfaction and her ability to assist both customers and staff have earned her a reputation as a reliable problem solver within the organization.

Assists with Accreditation Requirements

The Joint Commission

Assists with requirements under standard CTS.03.01.09

Trac9 monitors an individual’s treatment progress using standardized assessments.

Trac9 collects, scores, and displays results automatically.

Trac9 provides the means to evaluate outcomes of care for your clients.

CARF Accreditation

Assists with requirements under the 2018 Behavioral Health Standards – Section M.2, M.4-5

All instruments used in Trac9 are reliable, valid, comprehensive, and accurate.

Provides a wide variety of data on substance use disorder populations served.

Assess both pathology and resilience factors.

Core Features of Trac9

Transcend beyond just outcomes. Trac9 Informatics incorporates sophisticated symptom tracking, program optimization tools, and predictive analytics to improve facility specific client outcomes and clinician efficacy.

Clinical Monitoring

Monitor client symptoms in real-time with automatic scoring and graphing.

Facility-Level Supervision

Monitor multiple facilities in real-time. Identify targeted areas of growth before problems occur.

AMA Predictive Analytics

Predictive statistics identify clients at high risk of treatment failure based on a response pattern to the first assessment.

Clinical Supervision

Monitor average clinician results for patient outcomes in real-time. Identify unique strengths in staff.

Outcomes Data

Outcome assessments collected one time per month, for 12 months, after treatment. Data is collected anonymously to ensure honesty.

Powered by Science

Trac9 Informatics utilizes gold standard assessments that have been scientifically shown to be associated with sustained, long-term recovery.

Advanced Clinical Interpretations

ACIs, or Advanced Clinical Interpretations, are meetings held with one of the doctors on staff, who will do a blind interpretation using the data in Trac9 to show how effective it can be at diagnosing clients. These training’s can help show clinicians how to use the data in their client’s treatment plan.

Other services we offer include but are not limited to:

Program Optimization*

Concierge-level Service

Custom Reporting

Joint Commission

* A meeting between our chief scientist and facility supervisors to go over areas where the facility may be struggling, in order to be offered ways to improve the scores.

Our test services:

Comprehensive Assessments

Facility and clinical data

Alerts for AMAs

Client Satisfaction Surveys

Reports to compare your data to national average 

Follow-Up Surveys

Measures Resilience and Pathology Factors

As the addiction treatment field moves more towards data-driven outcomes, Trac9 Informatics measures combined resilience and pathology factors. Assessing variables associated with successful recovery enables Trac9 Informatics to provide insight into client progress during treatment and optimization of treatment programs. Trac9 Informatics also uses facility specific predictive analytics to help reduce the number of AMAs and increase positive treatment outcomes.

9 Individual Factors Measured using Gold Standard Assessments

Monitor client progress with factors scientifically proven to be associated with long term recovery. Assessing a combination of resilience and pathology factors offers an in-depth perspective on client growth during the treatment continuum. Analyzing the unique profile of factors per client, and how they are changing over time, enhances treatment effectiveness and optimizes individual care.

Enhancing Outcomes with Data

Trac9 Informatics provides visibility at every level. With personalized data, clinicians, administrators, and executives can make better choices to improve client success. Trac9 Informatics also keeps you connected with former patients, providing monthly outcome assessments for a year. Standardized data offers greater accountability for clients and treatment centers alike. With success metrics and potential pitfalls at your fingertips, you can be more proactive for greater success throughout the client care continuum.

“Trac9 Informatics is the only system that allows us to scientifically validate the results of our individualized clinical care and truly set ourselves apart.”

Tara Treatment Center

“We are so excited to congratulate Kellie on receiving an award from Trac9 naming her one of the top three addiction therapists in the nation! Tara Treatment Center utilizes Trac9 Informatics, a standardized assessment battery for substance use disorders, to monitor our clients’ progress during treatment. Trac9 uses the Global Recovery Score (GRS) to collect an aggregate score of all nine standardized instruments used in the Trac9 battery.”

Tara Treatment Center

“In the field of psychology, we know a lot about top-down approaches to treating depression and anxiety. So things like psychodynamic therapy and cognitive behavioral therapy… It’s very helpful to have the Trac9 results. For a lot of us, we get really good at hiding anxiety and depression… so it definitely helps us to identify someone when someone’s struggling with that.”

Tara Treatment Center